FREE SHIPPING 

We offer complimentary shipping & delivery on all orders. 

Products from our Teak collection will ship via our premium shipping & delivery service, which includes room of choice delivery. White glove delivery and assembly is available for purchase at checkout.

 

WHERE WE SHIP

We ship anywhere within the contiguous United States. At this time, we do not ship internationally or to Puerto Rico, Alaska & Hawaii. That said, we are happy to send orders to any reshippers upon request that are located in the contiguous United States. We are not able to ship to PO Boxes.

 

TRACKING AND DELIVERY

When your order ships, we’ll send you a shipping confirmation email with information about the carrier and estimated arrival date. If you have special delivery requests, please contact us as soon as you place the order so we can do our best to accommodate accordingly.

 

ESTIMATED LEAD TIMES

Please reference the estimated lead time on each product page. This estimate does not include transit time which differs based on your shipping address. We ship all of our products from Northern California. Transit times differ based on the type of shipment and the destination but can take about 5-12 days to arrive in your local area depending on where you’re located.

 

ADDRESS CHANGES

If you need to change the shipping address after placing an order please notify us as soon as possible to ensure we can update your information in our system before it ships. Once your shipment is on the way, we often cannot change the address so please reach out to us immediately if an address change is necessary.

 

IN CASE OF DAMAGE OR DEFECT

Please report any damages within 48 hours of delivery to facilitate an easy resolution. Send us details at [email protected] or use our contact form.